TheFork Manager Blog

TheFork Manager: What’s New This November

Written by Admin | November 7, 2025

This November, turn first clicks into confident bookings and give your team back precious minutes. 

Style your widget to match your restaurant, bring your menus and experiences to life with photos, and decide what guests see first. 

Deepen guest insight with customer and loyalty tagging, point campaigns to a customisable landing page, and cut repetitive tasks by duplicating past services and booking multiple dates for the same guest at once.

Ready to find out more? Keep reading.

Highlight your restaurant's vibe front and centre

From highlighting preset menus and custom background images, to the ability to showcase items from your menu, on the menu itself, TheFork’s latest widget updates give restaurants more ways to bring your brand (and your food) to life online.

Customise your widget background

Your booking form is your digital front door. With the new background image feature, you can customise the widget to match your restaurant’s look and feel, from the glow of an open kitchen to the warmth of a terrace at sunset. It’s an easy way to keep your online presence as inviting as your dining room.

Showcase your menus and experiences

Give guests a clear way to understand what you offer and choose with confidence. Put your best options up front, keep the journey focused, and help guests move from interest to a confirmed booking, with fewer steps.

Bring your menus to life

Food first impressions matter. Add cover images to your preset menus so guests can see your dishes before they even book. It’s a simple update that  helps guests picture their visit and say yes faster!


 

Highlight your menus and experiences

Make your offers the hero of the journey. Diners can now start their booking directly from preset menus and experiences such as tasting menus or chef’s tables. 

When a guest selects a Menu or Experience, the widget only shows the dates and times that apply, meaning no dead ends.

 

Choose the way diners discover your menus and experiences

Guide guests to what you want to highlight most. Maybe a new seasonal menu?

Arrange your menus and experiences in seconds using drag-and-drop.

 

Know your guests better than ever with precise customer tagging

Your team will be able to deliver personal service every day and recognise your regulars at a glance. Your marketing activities will reach the right people so that your guests keep coming back.

Improved customer tagging

Customer tags make it easy to know your guests before they even arrive. Need to spot who’s a regular, who’s allergic to basil, or which tables are reserved for VIPs? Tags keep all that information visible at a glance.

Add tags to customer profiles and view them across TheFork Manager, in customer exports, and use them for marketing segments.

 

Customise loyalty tags 

Spot frequent guests the moment they book and welcome them as valued regulars; reward loyalty your way.

Set your loyalty rules, and from then on, guests are tagged automatically.

 

Customisable landing page

A landing page is a single webpage you can use to support your marketing campaigns. Whether it’s email, social media, or paid ads; turn interest into action. Share one link that shows guests who you are and sends them straight to a direct, commission-free booking.

Create a campaign-ready, fully branded page in just a few clicks. Showcase everything from new seasonal menus to wine night events, and give guests a clear place to book.


For those already using a landing page, new customisation options are available, including a photo carousel, dividers, and new button types.

 

 

Save time when it matters the most

Every minute you save on setup is a minute you can spend with guests. These updates cut repetitive work and reduce errors, so busy periods feel easier.

Duplicate past services

Reuse what already works. Duplicate any past service, even finished ones, with dates automatically updated for the current year, without rebuilding every detail. Perfect for events like last year’s Christmas menu or your annual wine dinner, this feature saves time and eliminates setup errors.

Create multiple bookings for the same guest

For guests who love coming back, two nights this week or every Tuesday at noon. Perfect for hotel stays and regulars.

Just choose an existing booking and select create multiple reservations, or create a new one and check multiple dates. All details (time, pax, table, etc.) are automatically copied from the original reservation, so there’s no missed notes and no double bookings.

Restaurants using Lightspeed, L’Addition, or Agora can now send reservation details directly to their POS ahead of service, ensuring staff are prepared before guests arrive.

Some of the features and functionality mentioned on this page are exclusively available to our Performance and Enterprise plans.