TheFork Manager Updates

We're continuously making improvements to TheFork Manager, to ensure you have all the tools you need to provide the perfect service to your guests.

On this page you'll see all the updates that have been released, so you can stay up to date with our latest innovations!

Secured Google Bookings

You can now request diners to secure their Google Reserve bookings using a credit card...a great way to prevent no-shows!

Simply get in touch with your Account Manager to discuss this feature

Released December 2023

Prevent No-Shows

Elevate Your Diner Experience with Our New Chat Feature!

A game-changing feature that will simplify the way you connect with your diners

When a diner adds a Special Request note to their online booking, you’ll be able to view and reply to their request via instant chat

Released December 2023

Special Request Chat

Configure Your Notifications

Your notifications have had a refresh, to help you stay up to date with what's happening in your restaurant

You can also now configure the types of notifications you want to see and on which channels you see them

Released December 2023

Notification Configuration

Calculate The Potential Earnings Of Your Empty Tables

Have you ever wondered how much you could be making if all your seats were full?

Now you can calculate your potential earnings, by week, month and year; if your empty tables were filled

Released December 2023

Empty Table Calculator

Notification Icons

New and improved icons so you can stay up to date with what's happening in your restaurant 

Released November 2023

Notification Icons

More Data Means More Insights

You’ll now be able view up to 15 months of promotions insights data

This update means that you'll be able to view and compare the performance of your past promotions, even from the previous year!

Released October 2023

More Data

Preset Menu + Dining Area(s)

Ensure that all bookings made for a particular area, or room of your restaurant, dine from the same preset menu

Released October 2023

Area specific preset menu

Booking Insights

Discover more about your bookings:

- How far in advance diners book
- Your evolution of no-shows and cancellations
- Which of your booking channels perform best

Compare your booking performance by day, week, month or year

Released October 2023
 

Booking Insights

Keep It In The Family

We’ve upgraded our technology so that your booking widget (your website) will suggest alternative restaurants from within your restaurant group, when the diner's first choice is fully booked

Released October 2023

Cross Sell

Flexible Credit Card Guarantee

We know how important it is to secure your bookings and prevent no-shows!

With flexibility to select a guarantee payment window, you’re in control. Pick a time-frame that best fits your needs, ranging from 1 hour to 4 days

Released September 2023

 

Flexible Credit Card Guarantee

Booking Widget Homepage

One page to house all of your bookable restaurants and activities!

This is a total game-changer if you have one Instagram page but need all of your restaurants to be bookable through that same “Reserve” button

Released July 2023

Booking Widget Homepage

Gift Vouchers

We’re excited to share that we have an integration with MyBeezBox!

You’ll be able sell gift vouchers via your own website and your diners will be able to add their voucher code to their booking, via your booking widget

Released June 2023

Gift Voucher Integration