Get ready to showcase your restaurant with TheFork Festival Checklist

19 September 2022
TheFork Festival

There’s little time left for TheFork Festival to start and we want to make sure that your restaurant is ready to amaze new customers!

TheFork Festival is taking place in thousands of cities around Europe from 13th October until 27th November bringing restaurants the perfect chance to be the place of reunion for excited diners willing to experience new gastronomic experiences. This is why we want to give you the ultimate readiness checklist to ensure that your new and returning customers will be delighted after visiting your restaurant.

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Menu, tables, staff, social media… do you have everything ready to go for TheFork Festival? If not, don’t worry, you still have more time to check all the boxes on our readiness Checklist and be sure that you’re 100% all set to host new diners!

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✔️ Update your Restaurant Pictures

One of the most important drivers that will make you attract more diners are delicious images that make future diners dream of tasting that dish. That’s why you need to ensure that all your pictures are fresh, clear and that they’re showing something you’d also like to see. You can’t only showcase the different dishes on your menu but also the ambiance of your restaurant through pictures or videos. Get ready to show the best of your restaurant in TheFork Festival!

✔️ Innovate Your Menu

Why not add some autumnal specials to your menu to celebrate TheFork Festival? Diners will be happy to have more options and be delighted by some gastronomic innovations. You can also spotlight your top selling dishes at the top of your menu page to draw diners as soon as they arrive on your page. They’re willing to go out, reunite with their friends and taste some new flavours, why don’t give them the perfect opportunity to do it in your restaurant and even better, with 50% discount?

✔️Update Restaurant Hours

Are your restaurant opening hours and availability up to date? This will be super important to give your diners the correct information about all your restaurant. This way, it will be easier to book in advance for your diners and will have a round experience from the very begining.

 ✔️Pay attention to your E-reputation

Nowadays, reviews are one of the main sources of information for diners when choosing a restaurant or a service. Hence, to attract new diners to your restaurants, make sure that you respond to all your guest’s reviews, both negative and positive. This way, you’ll show empathy and compromise with all your diners and wil also serve you as a source of inspiration to improve where needed.

 ✔️Plan your food supply

To make sure that you’ll have all the ingredients you’ll need, work closely with your suppliers and pay attention to supply needs to better anticipate them as demand increases. Ensure as well that you have enough storage space and that you and your staff know everything about food safety.

✔️ Empower your staff

Being properly staffed and making sure that your team is correctly trained will be essential to optimize your service during TheFork Festival. It will be helpful if you refresh some concepts for your staff and make them feel that they are taking part in an event that is very important for you, for them, and for the restaurant. Make sure that your staff is aware of your participation in TheFork Festival, has access to TheFork manager, and knows how to spot a client that has booked with the special offer. Also, don’t forget to take care of them by providing the necessary breaks and give what they need to work properly.

✔️ Ensure the perfect guest experience

Lights, sound, temperature, decoration… There are multiple factors that also affect the overall experience of a diner in your restaurant and not only the flavour of the food. That’s why you should take into account all these small details that will create, along with the dishes you offer, the perfect customer experience. Get ready and offer the perfect impression to new and regular diners!

 

Now you’re ready to offer the BEST service to your customers during TheFork Festival. Go through the list again, and if you tick all the boxes,  you can prepare to open the doors of your restaurants and receive more customers with the best discounts and gastronomic experiences! 🎉

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