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TheFork Manager software updates: always improving, just for you!

We’re continuously improving TheFork Manager to ensure you have all the restaurant management software features you need to deliver excellent service to your guests. Our commitment to regular software updates guarantees you access to the latest tools and innovations.

TheFork Manager updates: our commitment to innovation

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Continuous improvement

Our team of over 50 dedicated technology experts works to improve TheFork Manager, consistently delivering new software updates. On average, we release more than 60 new features per year to help optimise your restaurant operations.

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Harnessing cutting-edge technology

At TheFork, we leverage the latest technology, including AI-powered solutions, to bring you the most advanced restaurant management software. We are committed to making restaurant operations simpler, smarter, and more efficient, using technology that delivers real-world results.

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Built with you, for you

We place great emphasis on your feedback, collaborating with our restaurant partners to co-create new features that cater to your needs. Your input is key to the development of TheFork Manager, ensuring our software updates meet your expectations!

Some exciting new features to start 2025

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Integration with Lightspeed

Take your restaurant to the next level with Lightspeed and TheFork Manager and increase your restaurant efficiency. Simply get in touch with your Account Manager to discuss this feature.

Quickly share good reviews

Got a great review? Brilliant - let's spread the love! You can now easily share reviews on social media to let your audience know how amazing you are!

Quickly share good reviews
Improved reservation list printing

Improved reservation list printing

When you print the reservation list, you can now decide which fields to print, whether to print in landscape or portrait, and in what order the information is displayed, to ensure your team can work more efficiently. To do this, use the printer icon in the home screen.

Table view on app

You can now use the table view on the app, which gives you an even better overview of your service and restaurant. You can also still use the reservation list.

Table view on app
Elevate Your Diner Experience

All your data in one place

Your restaurant statistics, performance, promotions, and reviews can all be found in one place. You can also choose from performance goals and get personalised tips on how to achieve them. Also available in the app!

Mandatory reservation fields

You can create additional fields such as allergy information and seating preference for the guest to complete when making an online reservation. Simply put, you can now decide which fields are mandatory to complete.

Mandatory reservation fields
Secured Google Bookings

Secured Google Bookings

You can now request diners to secure their Google Reserve bookings using a credit card...a great way to prevent no-shows!

Simply get in touch with your Account Manager to discuss this feature.

Elevate Your Diner Experience with Our New Chat Feature!

A game-changing feature that will simplify the way you connect with your diners.

When a diner adds a Special Request note to their online booking, you’ll be able to view and reply to their request via instant chat.

Elevate Your Diner Experience
Configure Your Notifications

Configure Your Notifications

Your notifications have had a refresh, to help you stay up to date with what's happening in your restaurant.

You can also now configure the types of notifications you want to see and on which channels you see them.

Calculate The Potential Earnings Of Your Empty Tables

Have you ever wondered how much you could be making if all your seats were full?

Now you can calculate your potential earnings, by week, month and year; if your empty tables were filled.

Elevate Your Diner Experience
Notification Icons

Notification Icons

New and improved icons so you can stay up to date with what's happening in your restaurant.

More Data Means More Insights

You’ll now be able view up to 15 months of promotions insights data.

This update means that you'll be able to view and compare the performance of your past promotions, even from the previous year!

More Data Means More Insights
Preset Menu

Preset Menu + Dining Area(s)

Ensure that all bookings made for a particular area, or room of your restaurant, dine from the same preset menu.

Booking Insights

Discover more about your bookings:

  • How far in advance diners book
  • Your evolution of no-shows and cancellations
  • Which of your booking channels perform best

Compare your booking performance by day, week, month or year.

Booking Insights
Keep It In The Family

Keep It In The Family

We’ve upgraded our technology so that your booking widget (your website) will suggest alternative restaurants from within your restaurant group, when the diner's first choice is fully booked.

Flexible Credit Card Guarantee

We know how important it is to secure your bookings and prevent no-shows!

With flexibility to select a guarantee payment window, you’re in control. Pick a time-frame that best fits your needs, ranging from 1 hour to 4 days.

Flexible Credit Card Guarantee
Booking Widget Homepage

Booking Widget Homepage

One page to house all of your bookable restaurants and activities!

This is a total game-changer if you have one Instagram page but need all of your restaurants to be bookable through that same “Reserve” button.

Gift Vouchers

We’re excited to share that we have an integration with MyBeezBox!

You’ll be able sell gift vouchers via your own website and your diners will be able to add their voucher code to their booking, via your booking widget.

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