Bet on TheFork Manager PRO+ to boost your business

13 October 2020
Bet on TheFork Manager PRO+ to boost your business

Rely on key features to boost your business and reassure your clients

Within the context of Covid 19 crisis, TheFork teams are committed more than ever to support restaurants and help them boost their business. Hence, key features on TheFork Manager PRO+ are now available to help restaurants adapt to the new health & safety standards while reassuring users and allowing them to still enjoy pleasant moments at the restaurant.

  1. Reduce no-shows and optimise your restaurant management

Thanks to TheFork Manager PRO software, handling stocks, personalising floorplans and reducing no-shows have never been so easy. Discover how you can make the most of its features for your restaurant.

Take full control over your inventory and get a FLOOR PLAN tailored to safety measures.

Digital Floor plan enables you to optimise your stocks with a customised floor plan to better control your bookings and maximise your revenue by services. After the Covid outbreak, we felt it was essential for our restaurant partners to be able to define cover volume per time slot and per reservation source (walk-in dinners, online). The digital floor plan feature also enables you to virtually test the best table disposition, set a number of guests per table and ensure to be compliant with safety distances to respect.                                                                                   

Main benefit of Floor Plan: You can optimise both your availabilities and restaurant space.

Learn more about the floorplan feature here >>

Bet on booking RECONFIRMATION feature to save time and reduce no-shows

We now offer our restaurant partners the opportunity to send automated reconfirmation requests to their customers via email, SMS or both. This feature can be activated or deactivated at any time by TFM Pro/PRO+ users in the advanced setting of the systemIn addition, the restaurant can then select the timeframe to send those reconfirmations (e.g: 2 hours before service) and even customise the reconfirmation message.

Main benefit of reconfirmation: restaurants will receive notifications whenever a customer confirms or cancels their reservation and it will help them fight against No-Shows.

 

  1. Make your clients & staff feel safe and comfortable

In the uncertain times of Covid, the restaurant industry has been strongly impacted and both your staff and your clients might not feel 100% secure about coming back to the restaurant on a regular basis. In order to better support you and reassure both your staff and your potential customers, TheFork has listed down some key features you can rely on thanks to TheFork Manager.

 

Display the Covid Measures in place in your restaurant

Making sure you comply with your local health & safety regulations is key to reassure both your staff and customers. Respect of social distancing measures, implementation of a contact-tracing record, limit activity to table service with seated customers only, ensure spacing of 1 meter minimum between each chair...All these measures once implemented can now be displayed directly on your restaurant page.

Main benefit of Covid Measures display: When users arrive on your restaurant page on TheFork, they can directly see that you are applying strict rules to protect them and ensure a nice and safe moment at your restaurant.

 

Activate Seating preferences to provide choice to your customers          

If you have personalised your floor plan, your customers will be able to select both the area where they want to sit (inside, terrace, patio…) and the type of table they best like (standard, tall…). It’s a great way to enhance their experience and make them feel comfortable even before they arrive at your restaurant.                                                                                              

Main benefit of Seating preference feature: By letting your customers choose their seat you make them feel both safe and comfortable.

 

Make the most of TheFork Manager CRM tool

Communicating with your client database is key to reassure them and keep them posted about your opening hours, special menu, discounts etc. Thanks to TheFork Manager tool you can prepare personalised emails to inform your clients about your restaurant news.

Good to know: Once you work with TheFork, you’ll be able to accelerate your business and receive many bookings thanks to a booking widget placed on your website and your social media channels (Facebook & Instagram). 

 

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