Restaurant Referral Program

   1. Applicability and Scope 

These Terms & Conditions (the "Terms") govern all aspects of the Restaurant Referral Program (the "Program"). Please read these terms carefully. By participating in this program, generating a referral link, or submitting a referral, you confirm that you have been provided with a reasonable opportunity to review these terms and that you explicitly agree to be bound by them. These terms constitute a legally binding agreement between your business entity and TheFork entity on your Order Form.

   2. Participant Eligibility Criteria

2.1. The Referrer (Existing Customer)

• Must be an active, registered commercial customer of TheFork utilizing TheFork Manager platform.
• Must maintain their account in good financial and legal standing, with no unresolved billing disputes, payment defaults, or active legal non-compliance.
• For multi-user or restaurant group accounts, the referral capability and unique link belong strictly to the master corporate account entity. Referrals among the same (brand)group are limited up to five (5).
• The reward will be credited directly to the corporate business profile, not to individual employees, chefs, or location managers.

2.2. The Referee (Referred Restaurant)

• Must be a genuine new commercial prospect in the same country as the Referrer.
• Must execute their agreement through independent tracking channels linked to the unique referral source.
• Exclusions: Existing TheFork customers, Restaurants currently engaged in an advanced sales process with TheFork, Restaurants that have already received a commercial proposal from TheFork and former TheFork customers (unless otherwise specified by TheFork) are strictly excluded from being referred under this version of the Program.
•  Corporate Groups & Legal Entities: A restaurant belonging to brand group already contracted with TheFork qualifies only if it represents a genuinely separate, individual legal entity with a distinct local VAT/tax registration number, and is validated by TheFork as an independent commercial onboarding opportunity.
  
  

  3. Attribution Rules and Windows

• First-Referrer Wins: Only the first valid Referrer to submit the unique referral link/form for a specific Referee will be eligible for the reward. Subsequent duplicate submissions by other parties for the same restaurant will not be honored.
• No Duplicate Claims: A Referrer can only claim a reward once for each unique Referee entity; automated or systematic submissions of identical restaurant entities are disqualified.
• 90-Day Validity Window: To trigger a reward, the Referee must formally execute and sign their commercial subscription contract with TheFork within ninety (90) calendar days from the initial electronic submission date of the referral.
  

   

   

  4. Reward Structure and Financial Payout Mechanics

  The referral reward value is set at €200 (or local currency equivalent) for both the Referrer and Referee. The reward carries no cash payout value, is completely non-transferable, and is applied exclusively via platform invoice adjustments according to the Referrer's primary billing model:

  Use Case A: Restaurants Paying Commission-Based Fees

  Referrers on commission-based pricing models will receive the reward in the form of discounted pax commissions equivalent to their specific dinner commission fee structure. The €200 reward value is divided by the Referrer’s standard dinner commission rate, with any fraction rounded up to the next full integer.

  Use Case B: Restaurants Paying Fixed/Subscription Fees (Non-Commission)

  Referrers who pay fixed monthly subscription fees will receive a €200 discount on their monthly invoice(s) until fully applied.

   

   5. Trigger Events, Churn, and Account Standing

• Trigger Event: Reward processing is initiated following publication of the Referee on the TheFork platform, following invoice upon the verified legal signature of the commercial agreement by the Referee.
• Account Contingency: The application of any discount is strictly contingent upon the Referrer maintaining an active client account in good standing at the actual time of billing.
• Forfeiture: In case of any contract termination before the reward balance is fully consumed, all remaining unapplied referral balances are immediately and permanently forfeited. TheFork does not owe, nor will it refund, any equivalent cash values upon account closure.

   6. Tax, Regulatory, and Anti-Fraud Compliance

• Tax Base and VAT Treatment:For corporate accounting purposes, the €200 referral reward is intended to constitute a post-sale price adjustment or commercial volume rebate. However, if local tax regulations require this referral reward to be classified as a distinct taxable marketing or promotional service rather than a discount:

• Net Benefit: The €200 credit is exclusive of VAT and net of withholding taxes. TheFork will cover the applicable local VAT or required withholding taxes on top of the €200, ensuring that your final net benefit remains €200.
• Invoicing and Documentation: Both parties agree to cooperate to fulfill local tax documentation requirements. This may include you providing a valid tax invoice (reflecting the €200 net amount plus applicable VAT), or you authorizing TheFork to issue relevant invoicing documentation (including self-billed invoices) on your behalf.
• General Taxes and Reporting: Outside of the VAT and withholding taxes covered by TheFork at the time of the reward, you remain solely responsible for the proper declaration, filing, and remittance of all your corporate income taxes and local VAT obligations to your tax authority

   7. Modifications and Termination

TheFork reserves the right to modify or terminate the Program for fraud or other commercial reasons with reasonable prior notice.