Useful TheFork Features for your Restaurant

TheFork’s objective is to help restaurants to be fully booked and help customers to find restaurants that best suit their requirements. TheFork offers you numerous ways to develop your business. Here are the main features available via our reservations management software:

Useful TheFork Features for your RestaurantOnline Reservations

The online reservation system offered by TheFork enables your customers to book a table in your restaurant at any time of day. It is a great way to increase your occupancy rate. You can juggle your reservations according to your available tables and reopen bookings in the event of a no-show.

Useful TheFork Features for your RestaurantOnline Reviews

Online reviews are very important for your restaurant and enable you to develop your online reputation. We advise you to respond to all reviews from your customers. This allows you to thank them, reply to their questions, and, above all, manage negative reviews. Click here to see our advice on this subject.

Reservation ButtonsReservation Buttons

Now, your potential customers can book a table in your restaurant from TripAdvisor and the social networks Facebook and Instagram. This is a particularly useful feature because today’s consumers want immediacy and have no time to lose.

Customer DatabaseCustomer Database

Your database records all the important information on your customers, enabling you to know more about them and adapt your strategy accordingly. So, with the segmentation feature, you can send them targeted communications.

Special OffersSpecial Offers

Attract more customers with special offers on quiet days or during off-peak periods. This will encourage customers to visit your TheFork page and reserve your restaurant rather than another.

Special OffersDigital Dining Room Plan

With the digital dining room plan, you can organise each service in advance and check that every table is reserved for both the first and second service. You also have the option to modify your dining room plan in real time by joining or separating tables, so you can accommodate more customers and fill your restaurant.

Customer Relationship ManagementCustomer Relationship Management

You can send personalised emails and text messages to your customers to create a relationship with them, send them information, or confirm their reservations. You can also launch publicity campaigns by email or text message.

Customer Relationship ManagementCredit Card Guarantee

The idea is simple, when a customer reserves a table in your restaurant, they have to provide their credit card details. This means that in the event of a no-show or cancellation after the agreed deadline, you can debit a compensation charge that you have set in advance. Meaning, you avoid no-shows!

To sum up, TheFork enables you to access numerous features designed to increase your visibility and fill your restaurant!

Other articles that should interest you

Join over 4,500 Australian restaurants already using TheFork- Get your TheFork account now -

Join TheFork and you will:

  • Be featured on TheFork, TripAdvisor and our partner websites
  • Receive bookings 24/7, from your own web page and Facebook - from anywhere, on any device
  • Have your bookings centralised in one software system
  • Have access to a dedicated Account Manager whose role is to help you get the most out of the site
  • Receive monthly business performance reports
  • Have restaurant support available to you 7 days a week for assistance with operational queries

We are cooking your request.

In a few seconds, you will continue with your registration


Restaurant information


Cancel at any time

Contact information